The grant you applied for might be declined or suspended, or you might experience a change of circumstances, in which case you will have to recomply. This goes for all types of grants: grants for child support, grants for old age, grants for disability, grants for foster care, and the SRD R370 grant. Reapplying keeps all eligible beneficiaries still receiving their much-needed financial support.
Common Reasons for Reapplication
Numerous scenarios might require reapplication. Perhaps the initial application was declined because some documents were not submitted or the applicant simply did not meet the requirements. Suspended grants may drastically change due to alterations in income, household composition, and place of residence. Also, if verification prohibits a grant from gaining approval, the grant will have to be resubmitted: the case may be identity verification problems.
Preparing Your Documents
Gather all the essential documents before you start with your reapplication. A valid South African ID is necessary, as well as proof of residence, such as a utility bill. To also go with your application, an applicant will require proof of income, which usually entails payslips or bank statements. When there is no source of income, an affidavit indicating this status must be presented. Updates in medical records should be submitted along with the application to substantiate the case, should one apply for a disability grant.
How to Submit Your Application
Applications to SASSA can be sent in several ways. Applications may be done online via SASSA’s official SRD portal or through WhatsApp by sending a message to SASSA’s official number 082 046 8553. Assisted applications are still available at SASSA offices. Whichever means a person chooses, all information must be given correctly on the forms and in the attachments.
The Review Process of Your Submission
Upon submission of a file, the data therein shall be scrutinized by SASSA, which then assesses eligibility, a process which normally takes up to 90 days. After a decision has been taken, the applicants are informed of the result. One must check his or her status on a regular basis just in case additional information is requested.
Application Status Checking
There are few options by which one could check on the status of the application. Go online to check on the status through the SASSA portal by using your ID number or phone number; or check for updates on WhatsApp by sending your ID number to 082 046 8553; or call the toll-free number 0800 60 10 11 to hear about your application.
What to Do in Case Your Application Gets Declined
If your reapplication is declined, then you should try to carefully analyze the said reason(s). Gather any missing documents or other new evidence to attest to your eligibility. Within the 90 days, you may also lodge an appeal to Minister of Social Development to have it reconsidered.
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